About Us
Founded in 2003, Sanna's Brazil Fashion is a Brazilian Company located in Osaka-Japan, with the goal of bringing the best of Brazilian fashion in Japan.
Today with a wide variety of products including the production itself, offering costumers thousands of diversified products of quality.
In addiction to the online shop, offered in 4 languages, Sanna's has 2 physical stores, one in Osaka greater Fashion Center (America Mura) and another one near the American Base at Iwakuni in Yamaguchi Prefecture.
Having always the goal to Satisfy our Costumers, offering good quality products, low prices and fast delivery, the company continues working to improve the products and services in support of costumer satisfaction.
Company Information
| Store: | SANNA'S |
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| Company: | Sanna's Co., Ltd. |
| Address: | 2-23-23 Tadaoka Naka Tadaoka-cho Senboku-gun Osaka, Japan 595-0812 |
| Customer Center: | Japan: 06-4560-3208 / 03-4550-1428 Internacional: +81-6-4560-3208 / +81-3-4550-1428 |
| Fax: | 0725-23-7184 Internacional: +81-725-23-7184 |
| Site URL: | www.sannas.jp (PC & Mobile) |
| Stores: | Osaka-Shi Chuo-Ku Nishi Shinsaibashi 1-16-15 2F Japan Tel: 06-6121-8139 / 06-4560-3207 Open everyday from 11am until 20pm. Yamaguchi-Ken Iwakuni-Shi Kawashimo-Machi 2-9-24 2F Japan Tel: 0827-21-3851 Open from Tuesdays thru Sundays from 10 am until 19 pm. Closed On Mondays. |
Information required by Law
| How to buy it: | From our website using our Virtual Store from your PC or Mobile phone, by phone or in one of our physical stores. |
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| Shipping cost: | Delivery in Japan is only 500yen for orders up to 10,000 yen. And for orders in Japan for purchases above 10,000 yen or over the shipping is free. Deliveries outside Japan is in accordance with the country and total weight of the order. Please check the list of prices. |
| Shipping Deadline: | Deliveries in Japan: It takes 1 to 4 business days after you place your order. Deliveries outside Japan: Usually arrives within 3-10 business days. |
| Defective products: | In case of manufactory defective products we can change or refund the money of the product. |
| Transportation: | Deliveries inside Japan: Kuroneko Yamato Takyubin Deliveries outside Japan: EMS (Express Mail Service) from Japan. |
| Payment Methods: | Deliveries in Japan: Payment on delivery, cash or credit card. or debit card. Deliveries outside Japan: Credit Card (by paypal) |
| Returns/Exchange: | Clothes and shoes: We accept the return or exchange of unworn, tags attached, undamaged products. Lingeries and Bikinis: return or exchange of unworn, tags attached, undamaged products. Cosmetics: Only if is undamaged and still have the seal. |
| Expiry date for Return/Exchange: | We accept exchange of any product within 10 days after the delivery of the product. For overseas exchange please contact us. |
| Returns/Exchange Freight: | For manufacturer defective products, wrong items, the freight is paid by SANNA'S. In case of returns and exchange the freight must be paid by the client. |